Frequently asked questions

You begin your first day as the Online Page of a luxurious hotel in the mountains. Between guest requests, strange incidents and growing unease it quickly becomes clear: this weekend will be anything but ordinary. The game blends everyday work with horror in a chat-based experience.

Midnight Mansion runs on iPhone and iPad with iOS 15.6 or later and on Android devices with Android 7.0 or later. The game was developed specifically for mobile devices and offers an intuitive, immersive experience on smartphones and tablets.

Yes, Midnight Mansion is available as a free download. You can play the entire story without any payment obligation.

Yes – optional passes are available in the game. The whole story is free to play; purchases only unlock extra content.

Episode 1 is available in German, English and Brazilian Portuguese. Episode 2 has been out in English and German since 28 September 2026 – the Portuguese version is in the works.

Midnight Mansion is a chat-based game. You communicate with guests and hotel staff in a messenger style. Your answers and decisions influence how the story unfolds and how events develop.

Midnight Mansion is rated PEGI 7 on Google Play and 13+ on the App Store. The game is all about creepy atmosphere, suspense and eerie moments – if you scare easily, maybe don't play your first night alone.

Yes – but with style. Midnight Mansion goes for suspense rather than gore: silent corridors, messages at the wrong hour and moments when you'll want to put your phone down for a second. In between, the guests and staff bring enough humour to let you breathe. On this website, by the way, you set the fear level yourself.

Only for downloading: you need an internet connection (Wi-Fi or mobile data) to download the game and to install the update for a new episode. Playing itself doesn’t necessarily require an internet connection.

The story is released in episodes – like a series on your phone. Each episode tells a new chapter of your shift at the Midnight Mansion. Episode 1 and Episode 2 are available, and the next one is in the works. We announce new episodes in the Hotel Courier.

Benri is a genie made of bits and bytes and your self-appointed assistant in the game. He is vain, cheeky, claims to know everything – and has apparently taken over the concierge job on this website. Nobody knows who hired him.

Reception is open: write to us via the contact form or directly at info@tiroda.de. Tell us your device and operating system version so we can help you faster.